"Efficient, personalized service. Practically every experience. We call, email or create a ticket, and within the hour, the issue is addressed, or at the very least identified, and a path and schedule to resolution is established.
The biggest benefits : Backups, updates, and virus scan/protection is in place. When employees have computer issues, I know someone will be resolving the issue."
We have what it takes...
years of providing strategic IT support
years of combined IT experience
AlwaysOnIT came to life from the vision of a software engineer, not just to solve IT problems, but to serve as a strategic partner for businesses.
Chris Benson, our founder, started his journey in 2003, armed with a passion for helping people and a knack for technology. His goal was simple – to offer exceptional IT services that businesses could truly rely on.
We initially catered to residential customers but noticing the burgeoning needs of small businesses, we decided to pivot.
By 2007, we had begun to explore the small business market, and thus began our foray into managed services.
We learned, we adapted, and we embraced this new paradigm, tweaking our processes, adopting new tools, and redefining our approach. By 2015, we had fully transitioned to the B2B space and AlwaysOnIT was born.
We are proud to have stayed true to our founding principle, growing from a residential break/fix company to a fully-fledged managed service provider, providing top-notch, tailored IT services for small to mid-sized businesses across several industries.
Today, we stand out from the crowd as we've been a cloud-based remote company from the start, honing our remote work culture and systems long before it was a necessity.
This allows us to serve clients across the country seamlessly, offering flexible and efficient IT solutions.
From a young age, Chris Benson was captivated by technology, with his passion ignited at 10 years old. After high school, he served in the US Army during Desert Storm from 1990-1991, offering crucial logistical support.
Following his military service, Chris pursued education at Portland State University and then joined Symantec Corporation, contributing as a senior software engineer for 6 years. However, his commitment to Oregon and a vision for his own venture led him to establish GeeksAKnockin’.
Eventually, Chris pivoted his business towards exclusively supporting small enterprises in 2007, rebranding as AlwaysOnIT. This shift became a huge success, positioning Chris as an innovator in the IT and MSP industry, dedicated to exceptional service and business growth.
By fostering strategic partnerships with superior vendors and hardware providers, we've made it our mission to provide our clients with the utmost value
For us, it's an opportunity to give back to the community in a meaningful way, and our service to businesses like yours helps us to do this in increasing measures. From supporting veteran rehabilitation to feeding America, we're actively involved in making our community better.