Efficient, personalized service.Practically every experience. We call, email or create a ticket, and within the hour, the issue is addressed, or at the very least identified, and a path and schedule to resolution is established.
"You are very easy to use and convenient with the IT button located on each computer. When we had a security issue with emails you were there right away to fix the problem. And then took more action to insure it did not happen again."
"Every time we have an issue you treat it as an emergency and get it taken care of immediately. We have never had that in an IT company. It is greatly appreciated!"
"Prompt & personal service. Knowledgeable about a wide range of issues both simple and complex. Chris Benson recently offered to sell us a server rack for our server room. He was able to identify and issue and help us stay ahead of the curve."
"You are always on it! Quick and fast. Always honest recommendations and suggestions. love that the service is personable...not some IT agent that is not in the same state or country. We get real people that know us."
"Accessibility to your services, timeliness of your response to our need, your persistence in finding a solution to our problems, and your willingness to ignore our technological ignorance!!"
"There are two main aspects that come to mind. First, since we transitioned to AlwaysOnIT we have had very few issues that have come up in regards to viruses like we used to have in the past. Second, when an issues does come up they have very fast response times and fix any issue quickly with strong communication throughout"
"If you are looking for an IT company that can handle the most difficult of issues and yet need the personal touch of the owner being available for a meeting, then AlwaysOnIT is the only choice. They are big enough to handle the tough issues, but small enough to be personal and I get to speak with someone that lives where we live, and not a foreign country."
"So I had a NAS to install. From my perspective it seemed a straightforward project. Once into it, turns out what I needed on my end was a bit more of a challenge than anticipated. In the end they just couldn't pull through to get it done due to what I was told was risk. I was frustrated of course and disappointed it didn't get finished. I give them 5 stars because of 2 things. First the IT guy I worked with was a great guy and I very much enjoyed him. Second was customer support. Once they knew they wouldn't be able to finish the product they bowed out and made things right between us. I think the customer level there shows integrity. Anyways, best regards guys. Thanks for at least giving it a go."
"Thanks, our wifi is working now with no buffering. Hamish was able to watch his rugby last night too!"
"This is a fantastic IT support company. Very knowledgeable team. Fast response. Friendly service. Call these guys!"